A garage door that has jumped its track is not only an annoyance, but it can be dangerous. Do you have a garage door that is off track that you need to be fixed fast, safe, and professionally, since you can’t open it anymore? Portes Garage Doors offers same-day and emergency off-track service. Don’t push it — if your door is leaning, stuck or making odd noises, contact our professionals right away.

What Causes a Garage Door to Go Off Track?

Garage Door Off Track

Garage doors are heavy and operate under a lot of tension. If your door has come off track, one of these is likely the problem:

  • Impact from vehicles or heavy things
  • Broken or frayed cables
  • Worn or misaligned rollers or tracks
  • Loose or damaged hardware
  • And then attempting to open it with something lying on the floor

Whatever the case, our professionally trained service technicians will diagnose the problem and restore safe operation.

Indications That Your Garage Door Is Off The Tracks

  • One side of the door is taller than the other.
  • The door refuses to open or close entirely.
  • Loud grinding or scraping noises
  • Obvious spaces in rollers and tracks
  • An irregular or sudden fall when working on the door

If you observe these symptoms, immediately discontinue use of the door to prevent further damage or injury.

Safe and Reliable Repairs

At Portes Garage Doors, we can realign your door, replace any parts that may have been compromised and put it back in motion. We will do a complete check of all the hardware, rollers, tracks and cables to make sure that everything is tight and balanced adequately before the work gets done.

Prevent Future Issues

And while we’re at it, we’ll perform a safety check to identify anything that could spoil your day down the road. Regular, preventative maintenance goes a long way to avoiding a costly repair in the future, and to keeping your door operating safely and reliably.

Off the Track Repairs, Get in Touch with Us

Has your garage door slipped off its tracks? We can be there quickly, safely and securely to reprogram your door to the right programming. Schedule your repair today!

Contact Us to Schedule a Consultation

FAQ

The symptoms that indicate your garage door requires repair are slow operation, noise that doesn't sound right, misalignment, difficulty in opening and closing the door and of course, any visible signs that the springs, cables or panels are damaged.

Yes! With same-day garage door repair, Portes Garage Door can ensure your garage door is repaired and ready for regular operation.

No, always remember that garage door repair can pose a danger to you since it involves high tension springs and cables. To prevent injuring yourself and for proper repair, it’s always best to hire a professional.

It depends on what you need to repair. Track realignment and roller-replacement may cost less, while spring replacement, opener repairs, and complete replacements of panels may cost more. Get in touch now for your free estimate!

It depends on the issue, most garage door repairs can be completed in just a few hours. Most repairs can take place on the first visit because our technicians come prepared with all the necessary tools.

Yes! All repairs performed by Portes Garage Door come with a warranty so that you get peace of mind.

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